As a Recovery Associate, you will be responsible for maintaining and developing Recovery/debt collection procedures that are required to run the day to day activities of the collection team. You will liaise with cross functional internal teams to continuously improve the entire collection experience within the company.
Job Duties and Responsibilities:
Keep track of assigned accounts to identify outstanding debts
Plan course of action to recover outstanding payments
Locate and contact debtors to inquire of their payment status
Negotiate payoff deadlines or payment plans
Handle questions or complaints
Investigate and resolve discrepancies
Create trust relationships with debtors when possible to avoid future issues
Update account status and database regularly
Alert superiors of debtors unwilling or unable to pay when necessary
Comply with requirements when legal action is unavoidable
Requirements:
Proven experience as recovery/debt collector
Experience in working with targets and tight deadlines
Knowledge of relevant legal requirements
Excellent communication and people skills
Apt in negotiating and persuading
Ability to be polite and compassionate without lacking confidence
To Apply:
https://www.careers-page.com/ilara-health/job/L5YYVWXR
Founded at the start of 2019, Ilara health equips a network of small healthcare providers with lifesaving and essential diagnostic tools to improve the quality of medical care in Sub-Saharan Africa. A key problem we solve for these clinics is the lac... Read More
