Job Detail

Job Description

Our client is seeking an experienced, organised and commercially minded Property Manager to oversee property operations, tenant relations, rental income collection, maintenance and service delivery. The successful candidate will ensure properties are well-maintained, financially managed and compliant with applicable regulations while maximising occupancy, protecting asset value and maintaining positive tenant relationships.

Key Responsibilities

• Oversee the day-to-day management and operations of assigned residential, commercial or mixed-use properties.
• Manage tenant relations, respond to enquiries and resolve complaints and tenancy-related issues professionally.
• Coordinate tenant onboarding, lease administration, renewals, rent reviews and tenancy documentation.
• Monitor rent collection, follow up on arrears and prepare rental income and occupancy reports.
• Coordinate property inspections, repairs, preventive maintenance and emergency response.
• Liaise with contractors, service providers, suppliers and property owners to ensure quality and cost-effective service delivery.
• Prepare and monitor property operating budgets, maintenance expenditure and related financial reports.
• Maintain accurate records of leases, tenants, rental payments, property expenses and maintenance activities.
• Monitor occupancy levels, vacancies and property performance, recommending strategies to improve rental income.
• Ensure properties comply with applicable Kenyan laws, safety requirements, lease obligations and relevant county regulations.
• Supervise property support staff and coordinate outsourced service providers where applicable.
• Conduct regular property inspections and recommend improvements that protect asset value.
• Provide property owners or senior management with regular operational and financial updates.

Qualifications and Requirements

• Bachelor’s degree or diploma in Property Management, Real Estate, Estate Management, Business Administration or a related field.
• Minimum of 5 years’ relevant property management experience.
• Demonstrated experience in tenant management, rent collection, lease administration and property maintenance coordination.
• Good understanding of the Kenyan property market, tenancy practices and applicable legal and regulatory requirements.
• Strong budgeting, financial reporting, negotiation and problem-solving skills.
• Proficiency in Microsoft Office and property management or accounting systems.
• Excellent communication, customer service and relationship management skills.
• Strong organisational skills, attention to detail and ability to manage multiple properties and competing priorities.
• High levels of integrity, professionalism, accountability and commercial awareness.
• Ability to work independently, coordinate service providers and resolve operational issues effectively.