Job Detail

Job Description

We seek to recruit a Permanent Method Provider who will be responsible for the delivery of the permanent methods strategy within Marie Stopes Kenya Outreach (FPO) and selected MSK Centres. FPO teams deliver high quality family planning including permanent methods to the poorest, marginalized and hardest to reach areas of Kenya, and deliver the majority of MSK’s health impact. The job holder will directly be responsible for the permanent methods delivery from selected teams. He/she will be responsible for increasing accountability in terms of mitigating fraud, increasing the productivity and quality of care of the permanent services. He/she will be closely supported by other teams across MSK and monitored routinely by the channel lead on the progress made. It is the responsibility of this role is to further our goal of MAKING CHOICE POSSIBLE for every Kenyan.

Key Responsibilities:

Improve the productivity and efficiency of the Outreach Teams

• With the support of the channel lead outreach, develop, establish and agree annual plans and strategies for each FPO Team to reach their service numbers, CYP and permanent methods {MSV/MSL) targets.
• Support Outreach teams and selected centres in permanent methods service delivery on routine basis as scheduled by team leaders and centre managers.
• Work closely with MSK regional Marketing officers and team leaders to strategize locally appropriate marketing strategies to increase overall client flow, as well as client flow from target audiences such as youth and high risk populations
• Flag and mitigate against potential or actual fraud risks in collaboration with the MSK Internal Audit team
• Capacity building of MSK and MoH providers on permanent method providers using MSI/MOH guidelines to acceptable competency

Improve adherence to systems and supporting quality in Outreach operations

• To provide competent clinical services as per the standards and guidelines of MSK
• To participate in relevant Continuous Professional Development opportunities available
• Support in incidence reporting and management
• To observe professional code of conducts at all times within and outside MSK
• Ensure that working advance requests, payment requests, surrenders and other paperwork are accurately and timely submitted.
• Ensure clear documentations (Consents forms) and other reports are done and submitted on time
• Ensure zero tolerance to Fraud is implemented to self and FPO team within the region
• Ensure banking and surrenders are done monthly and correctly.

Support improvements in clinical quality

• Work closely with the MSK MDT team to follow up action plans post internal audits within the teams to ensure high quality services are delivered at all times in teams
• Ensure all clinical incidents are reported, managed per MSI guidelines as required
• Ensure teams make orders on stocks related to MSL/MSV services stored and managed in accordance with MSI global standards
• Improved QTA/internal Audits scores
• Reduced complications
• Monthly Competency level analysis Demonstrate leadership qualities
• Consistently model MSK leadership behaviours and develop leadership qualities
• Present regularly to the teams meeting on Progress on performance and new initiatives to improve BTL/Vasectomies performance
• Build pride among Teams and counties as provider of choice

Qualifications:

• Bachelor’s degree or Higher diploma in clinical medicine or medicine
• Project management is desirable
• Experience in provision of permanent methods for over 2 years
• 5 years NGO experience (desirable)
• Experience in improving clinical quality through supportive supervision and mentorship.
• Experience in dynamic, fast paced problem solving and turning around teams with challenges
• Experience as a line manager including performance management (desirable)
• Experience in reproductive health programming (desirable) Skills

Skills:

• Strong IT skills, including Microsoft Office package
• Experience in a leadership position
• Forceful, resilient personality
• Confident presenter
• Analytical ability and a creative thinker
• Fluency in both written and spoken English, with exceptional writing and presentation skills
• Ability to work well with others in a team environment
• Ability to manage a very heavy and fluctuating workload.

Attitude:

• Demonstrate MSK team member behaviours
• Pro MSI philosophy of social enterprise and cost recovery
• Prochoice

To Apply:

Suitable and qualified candidates should email one document combining an application letter and CV to pd@mariestopes.or.ke on or before 20th January 2023. The subject of the email should read Permanent Method Provider. Do not attach certificates and testimonials. Marie Stopes Kenya is an equal opportunity employer and does not ask for fees at any stage of the recruitment process. Successful candidates must abide by MSI’s Antifraud & Bribery Policy and Safeguarding Policy, including protection of children and vulnerable adults. Only shortlisted candidates will be contacted.