- Ensure that all the Digital and E-Channels Systems are properly managed and deliver business results and delightful customer experience.
- Achieve revenue targets, profitability and growth as per agreed budgets
- Digital and E- Channel promotion and enrichment initiatives. This will involve all initiatives aimed at increasing uptake of the channel solution in line with the company’s channel strategy
- Support product sales teams with various sales drives, campaigns, events and staff trainings on new and existing solutions
- Monitor, identify and mitigate the channel’s related risks in conjunction with supporting units such as underwriting, claims, ICT and compliance
- Manage resolution of systems related problems to the digital and electronic channel systems within stipulated timelines
