Conduct technical visits at the clients’ homes in order to estimate the volume of furniture and personal belongings to be moved.
Determine the technical means necessary in order to ensure the smooth carrying out of the operation.
Explain the flow of operations to clients and give them all the information pertaining to the destination of their move (for example, the customs duties that are applicable in the country of arrival, prohibited articles etc.)
Develop the sales offer (in collaboration with the sales coordinators).
Systematically send reminders to all clients / prospects after sending sales offers.
Monitor operations for the clients, to ensure their complete satisfaction.
Manage any disputes.
Perform on the spot quality checks on the moves.
Provide competitive intelligence.
Attend events bringing together current and prospective clients.
