Job Detail

Under the supervision of the Head of Parts, Accessories and Lubricants, the key responsibility of this position is offering sales support to the retail branch network in regards to the sale of parts, accessories and lubricants. In line with this responsibility, main functions include identifying auto parts requirements based on specific vehicle applications, making recommendations for local procurement, parts catalogue maintenance and data collection. This position is based in Nairobi, Kenya.

Main Duties/ Responsibilities

Business support

• Handling branch enquiries on parts, accessories and lubricants
• Advise call centre on parts application based on vehicle specifications
• Recommendations for local purchase requests when required
• Local parts supplier order follow-up to ensure timely and accurate deliveries
• Collect and compile data on retail competition pricing
• Collect and compile data on retail claims regarding parts, accessories and lubricants

Reports

• Prepare daily parts enquiries and quotations report
• Prepare daily pending orders report
• Prepare weekly local purchase stock movement report
• Prepare weekly loss of sale report
• Prepare and maintain monthly parts accessories and lubricants claim register
• Prepare quarterly competitor pricing and new products report

Key Competencies:

• Ability to work with people – Teamwork & Interpersonal skills.
• Ability to analyse information – Strong analytical skills.
• Structured reporting skills.
• Strong organisational skills.
• Entrepreneurial & commercial thinking.
• Result oriented and customer focused.
• Willingness to learn & affinity for continuous improvement.
• Adaptability and ability to cope with pressure.

Qualifications & Experience:

• Bachelor’s degree or diploma in a business related course
• Basic knowledge of auto parts and the parts industry
• Computer literacy and proficiency in MS Office packages especially MS Excel